The T2 Support team provides you with 24/7/365 access to T2 Flex, PARCS, and Pay Stations experts who are passionate about helping you solve problems.
Our hardworking team triangles incoming support requests, creates cases, and troubleshoots to determine a root cause. Your representative will work with you and follow up with you until we get a satisfactory resolution to your issue.
Hours of Operation: Monday – Friday 8:00am – 8:00pm EST
(Phones forward to a pager outside of these business hours)
T2 offers three easy ways to contact support:
Phone
Call the Support team direct on
1-800-434-1501, then select one of the following options:
- Option 1: Pay Stations, Iris (all integrations and services)
- Option 2: PARCS (T2 Flex & Ascent)
- Option 3: Flex PE (Flex, FlexPort, Mobile, Crystal Reports)
Send an email to:
- Flex Support: flex.support@t2systems.com
- Pay Station Support: digital.support@t2systems.com
- PARCS Support: parcs.support@t2systems.com
online
T2 Customer Community
Support Escalations
Joseph Houff
Flex Support Manager
Natalie Gleeson
Manager, PARCS & Pay Stations, CS
Khuspal Liversidge
Vice President Product Support